Privacy Policy

Overview

Treats4us Pty Ltd (‘Treats4us’) is committed to the protection of your personal information.

This Privacy Policy applies to Treats4us Pty Ltd and any of its subsidiaries.

Our Privacy Statement contains the following important information:
 

  • National Privacy Principles
  • Collection of Your Personal Information
  • How We Use and Disclose Your Personal Information
  • Security of Your Personal Information
  • How to Access, Correct or Update Your Personal Information
  • Internet Privacy
  • How to Contact Us

National Privacy Principles

Treats4us is bound by the National Privacy Principles (‘NPPs’) under the Commonwealth Privacy Act 1998 (‘Privacy Act’). This statement explains how we handle personal information in accordance with the NPPs.

The expression ‘personal information’ is used in this statement to refer to information or an opinion, in any form and whether true or not about an individual whose identity is apparent or can reasonably be ascertained from the information.

Collection of Your Personal Information

Treats4us collects personal information so that it can conduct its business.  The Treats4us business is the development, operation and marketing of its digital marketing service.

Treats4us collects a broad range of personal information about customers, prospective customers, agents, dealers, contractors, suppliers, service providers and employees. The types of personal information that Treats4us collects depends on how the interaction occurs. For example, your personal information will be collected when you purchase products, fill in an application form or send Treats4us correspondence and it may be collected when you visit this website.

This information may include, but is not limited to, names and contact details, date of birth and other financial information.

When Treats4us collects personal information directly from you, it will take reasonable steps at or before the time of collection to ensure that the person supplying the information is aware of certain key matters, such as the purposes for which we are collecting the information, the organisations (or types of organisations) to which we would normally disclose information of that kind, the fact that you are able to access the information and how to contact it.

Treats4us will collect your personal information directly from the person to whom the information relates where it is reasonable and practicable to do so. Where Treats4us collects information from a third party, it will still take reasonable steps to ensure that you are made aware of the details set out above.

How Treats4us Uses and Disclose Personal Information

The personal information that is provided to Treats4us is used to provide you with better service for the supply of our products and services to you. For example, the information we gather from your use of this website enables us to provide more user friendly products and services.

Treats4us will not sell, rent, trade or disclose your personal information without your consent unless required to do so by law or in the circumstances listed below.

Treats4us will only use and disclose information for the purpose for which that information was given to it. We may use and disclose personal information about you for a purpose (the ‘secondary purpose’) other than the main purpose for which you gave us the information (the ‘primary purpose’) where:
 

  • Treats4us would be reasonably expected to use or disclose the personal information for a secondary purpose which is related to the primary purpose for which it collected the information (and directly related in the case of sensitive information);
  • Treats4us has been given the consent of the person to whom the information relates for the personal information to be used or disclosed for the secondary purpose.
  • Where there are reasonable grounds to believe that use or disclosure is necessary to prevent a threat to life or health;
  • Where Treats4us suspects that unlawful activity is or has been engaged in and we use or disclose the personal information to investigate the suspected unlawful activity; or
  • The use or disclosure is authorised by law or reasonably necessary to enforce the law.

Security of Your Personal Information

Treats4us will take all reasonable steps to ensure that all personal information it collects, uses or discloses is stored in a secure environment accessed only by authorised persons.

Treats4us will take reasonable steps to destroy personal information when it is no longer required for the purposes for which it was collected or for legal requirements.

Treats4us will properly dispose of all paper files, letters and any other hard copy documents that contain personal information that is no longer required.

All information stored in electronic form that is no longer needed will be deleted from our systems. While Treats4us employs advanced data encryption technology when interfacing with its customers, suppliers and other partners, users should be aware that there is a residual risk in transmitting any data electronically. This risk is inherent in all Internet dealings.

Treats4us has a secure transaction environment for payments on the internet. We use Secure Socket Layer (SSL) technology to ensure safe, sound and secure transactions at all times. With the combination of digital certificates, minimum 128-bit encryption on the website and a secure browser on your end, you can be assured that your details are encrypted. SSL locks all information passing in an encrypted envelope which makes it impossible to be intercepted by un-authorised parties as long as your browser and local network support the use of encrypted data transmissions.

How to Access, Correct or Update Your Information

Treats4us will take all reasonable steps to ensure that all information it collects, uses or discloses is accurate, complete and up-to-date. Please contact us if your details change or if you believe the information we have about you is not accurate or complete.

Treats4us will, on request, provide you with reasonable opportunity to access your personal information and have it corrected or updated. A fee may apply to such access.

Exceptions to your access rights include:
 

  • Where providing access will pose a serious threat to the life or health or any individual or pose an unreasonable impact on the privacy of an individual;
  • Your request for access is frivolous or vexatious;
  • Where the information relates to existing legal proceedings between Treats4us and you and the information would not be discoverable in the process of those legal proceedings; or
  • Where providing access would be unlawful, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specifically authorised by law.

Internet Privacy

In addition to the provisions of the Treats4us Privacy Statement, this section further explains the management of personal information collected through your use of the Treats4us or associated websites.

When you use this website our servers may make a record of your visit and log your IP address, the date, time and duration of your visit, the pages and documents you accessed, the referring URL and the type of browser you are using. This information is collected for statistical purposes only, and Treats4us will not make any attempt to identify users according to their browsing activity.

In the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our server logs.

It is also possible that your Internet Service Provider (ISP) is logging your activity while you visit our site. This is beyond the control of Treats4us.

While you are visiting our site we may use cookies to facilitate a more personalised web browsing experience.  Except where you volunteer personal or business information we will not procure information about you via any alternative means while you visit our site.

The Treats4us website contains links to websites of third party providers of goods and services. Such websites should contain their own privacy statements and Treats4us is not responsible for the privacy practices or content of any websites linked to this website.

How to Contact Us

If you have an access request or if you have any questions or complaints about the manner in which your personal information has been collected or handled by us, please visit the Contact Us page on this website to contact us.